apply - https://xlri.ac.in/aboutus-careerdetail/69f841d4c61ae422c41d0feb

XLRI, the oldest B-school in India, was founded in 1949 by a few visionary Jesuit Fathers to bring a change in the economy and society at large. The institute always strives to be a management school with a difference.

Pursuit of academic excellence and fostering whole-person integral growth of students has been the hallmark of XLRI for over six decades.

Job Responsibilities

• Coordinate Virtual Interactive Learning programmes, online sessions, hybrid classes, participant communication, and learning-delivery operations.
• Manage programme calendars, faculty schedules, session links, attendance, recordings, learning material, LMS updates, and participant support.
• Coordinate with faculty, technology teams, platform partners, students, executives, vendors, and internal departments for smooth programme execution.
• Support admissions, registration, onboarding, fee-status tracking, certification, evaluation, feedback, and programme closure processes.
• Prepare reports, dashboards, communication templates, minutes, trackers, and documentation for programme review.
• Monitor session quality, learner experience, issue resolution, and timely completion of academic and administrative deliverables.
• Assist in outreach, webinars, orientation sessions, and continuous improvement of VIL operations.

Education Qualification/Required Skills & Experience

• Graduate degree in any discipline. Postgraduate qualification in management, education technology, administration, communications, or a relevant field will be preferred.
• Minimum 3-5 years of relevant experience in programme coordination, online learning operations, academic administration, executive education, or learner support.
• Experience with LMS platforms, virtual classroom tools, CRM systems, or executive education operations will be preferred.

Language Preferences

• Command over English, both spoken and written.

Required Skillsets

• Strong communication, coordination, customer orientation, interpersonal, and documentation skills.
• Proficiency in MS Office, especially Word, Excel, and PowerPoint, along with AI tools and online learning platforms.
• Ability to work independently as well as in teams, handle multiple programmes, and meet deadlines.
• Attention to detail, accuracy in work, professional attitude, adaptability, and problem-solving skills.
• Ability to coordinate with faculty, participants, students, staff, technology teams, and external stakeholders with professionalism in every respect.